Policies

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All firearms purchases will be sent to Southern Minnesota Gunworks as default.  If a different FFL is desired, contact must be made before the item ships from the warehouse or an additional shipping charge may incur.

Customers will be contacted via email after completed sale to verify identification and age via current Driver's License. 

Returns/Cancellations

If you are not satisfied with your purchase, please email us within 15 business days of the receipt of the product. If the returned item is unopened in the original box, we will exchange it, offer you store credit, or offer you a refund. The customer must return the product within 10 business days of the email communication agreement. All products must be in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product. A 15% open box fee in addition to the 15% restocking fee (totaling 30%) will be assessed on any sealed product that is opened or removed from its original packaging. 

Please note that we do not permit the return of the following products: 

   1. Special orders and products that are custom configured to your specifications.

    2. Products sold "as is" or "used" or that have been installed or used after receipt.

    3. Transferred Firearms.

    4. Illumination devices, electronic sights, optics, ammunition, and night vision equipment  

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either ensure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.   

Website Disclaimer 

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced.  All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.  Email communication will commence upon any purchase to notify the buyer of the product status as well as total price. 

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items offered for sale. Items for sale in this manner will be marked as such. All sales on used items are final. We provide photos when they are available. 

General Firearm Sales

 All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state, and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.  All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories, and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items. 

Customer Service 

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy 

We respect your privacy and are committed to protecting it.  

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.  

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a remarkably high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server. 

Secure Transmission 

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL). A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure. 

Order Fulfillment 

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. 

Online Price & Description Errors 

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures, or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.  

If an item's description contains an error such as incorrect photo, price, accessory, or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Southern Minnesota Gunworks, LLC will be the final arbiter of discrepancies in the online catalog. 

Ammunition Purchases 

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun and ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas. *

Denied Background Check

 If you are given a denied response from the FBI NICS check when attempting to pick up your firearm purchase, there will be a restocking fee of 25% and a transfer fee of $15.  

Gunsmithing Work

The total is to be paid at pick up of the item after the work is completed unless prior arrangements were made.  Refunds or returns are only made on unused and undamaged parts if they do not work within the firearm or accessory.  There will be no refund on any other work to the firearm that does not include replacement of parts.  

Prices are stated up front unless damage or replacement parts are observed then the customer will be contacted prior to any fixes or purchases of replacement parts to further discuss pricing options.